Is Zoom Secure?

July 10, 2020

Zoom is an easy way to stay connected with our clients but is it secure?

The COVID-19 pandemic has forced many businesses to re-evaluate how they communicate with their clients. It has driven the fairly low-tech legal fraternity screaming into the future. In our journey to maintain high quality of service delivery Velasquez Legal has taken up the use of Zoom online meetings. But is it safe? It is important to us that our clients feel secure in the knowledge that their conference are conducted in a confidential setting. We have done the research so our clients don't have to.


On 1 July 2020, Zoom released an executive letter which outlines the security measures which are implemented by Zoom in order to keep you safe whilst online. Below is an extract of that letter:


"Zoom is currently being used by a wide range of clients from schools, to universities to governments (including the US Government, the British Parliament and many other governments around the world), to enterprises of all sizes, industries and geographies, including full deployments in many Fortune 500 companies.


Zoom has grown from 10 million daily participants as at December 2019, to over 300 million a day in April 2020.


 Zoom absolutely delivers a safe and secure virtual meeting environment when used with the appropriate safeguards to protect meetings. Like enabling passwords and waiting rooms. Zoom has been and continues to be - the platform of choice for many sophisticated organizations all over the world."


The key Zoom features for secure meetings include:

  • AES 256 GCM Encryption of data in transit and at rest; 
  • Transparency on data routing via the account administration dashboard; 
  • Safeguards and controls to prohibit unauthorised participants;
  • Meeting host controls which can enable/disable participants content sharing and chat;
  • Content watermarking superimposes the image of a meeting participant's email address onto shared content they screenshot.


Zoom also meets the following industry and security organisation standards:

  • SOC 2 (Type II);
  • FedRAMP (Moderate):
  • GDPR, CCPA, COPPA, FERPA, and HIPAA Compliant (with BAA);
  • Privacy shield certified (EU/US, Swiss/US, Data Privacy Practices);
  • TrustArc Certified Privacy Practices and Statements.


The safety of your information is our top priority and we will continue to implement further security measures in order to ensure safety online.